KRS supports customers throughout the entire life cycle of the system. Our systems are inherently reliable but when a problem does occur customers have access to experienced staff and service engineers. We provide superior on-site service as well telephone support 24 hours per day. KRS strives to provide the best possible support for all your service needs.
Please contact us if any problem occurs!
Working closely with the customer’s own production experts we help identify the critical factors influencing process performance. After project completion our service technicians are available for support and regularly scheduled preventive maintenance.
Our service engineers are factory trained and authorized to perform preventive maintenance, including test, adjustments and parts replacement. Preventive maintenance on a regular basis helps to improve process performance, extend product life, and detect and correct potential critical failures. Regular scheduled preventive maintenance can reduce and minimize unscheduled downtime.
Training On The System
After commissioning we make sure our customer’s staff is fully trained on the system. Follow-up seminars are held regularly for users who wish to broaden their knowledge of the equipment and processes. Our service engineers will also continue to train customer’s staff during routine maintenance.